"Dr Gilbert manages to present an analysis of ordinary office functions in a really extraordinary fashion. I really feel my business would be in peril if we were to ignore his advice and proven strategies.
S.E. of Fort Lauderdale, FL
"Coming and spending time with the group has been very important to me. The information and help I have received and the knowledge I gained by being with the other Doctors was great - especially Dr. Gilbert."
C.S. of Pembroke Pines, FL
"Since working with Dr. Gilbert we have increased production and collections; in fact, our production and collections per day increased drastically the first month. I highly recommend Dr. Gilbert to anyone who needs management assistance in their office. M.S. of Homestead, FL
I have had the honor & privilege to work with Dr. Mark Gilbert for well over a decade now. In my experience & view, he is one of the more knowledgeable, honest, aware & capable practice managers in the nation. In addition to competently growing his own practices…without touching a drill over the past few years…other practices in need of optimal guidance have been fortunate enough to benefit from his outstanding advice. Whenever we find a client practice that could be growing at a more enjoyable, rapid & profitable pace, we ask our clients to consider giving Mark a call. - John Christensen, President, Chrisad Marketing
"I attribute my success to Dr. Gilbert's expertise and his willingness to share his knowledge with other dentists. He personally interviewed my existing team members, pointing out their strength and weaknesses. He put together a game plan for my needs and is closely working with me to achieve our goal. I recommend Dr. Gilbert to all of my dentist friends. He is an incredible coach." - L.T., DDS
"Before our consulting session with Dr. Gilbert, I knew our office needed some (lots!) of organizing along with systems & policies but we still managed to get by and get through the day and work week albeit stressful. It seemed as though the systems & policies were made up as we went along... then those were changed and we made new ones. After Dr. Gilberts visit I am amazed! There are actually tools that he equipped us with such as financial agreements, daily checklists, and forms for running a meeting, etc. There is team building, role playing all to get out office working in a way that is smooth and seamless. We were able to implement some of the tools immediately and they worked! I know we are on our way to having a smooth running office with a great team that is all on the same page! " -L.M.
"I realized that team work and attitude are important in the dental team to be successful. I also think the ten steps for treatment planning are very effective in patient acceptance. I enjoyed Dr. Gilberts visit to our office." - M.D.
"I learned from Dr. Gilberts visit that systems and accountability are very important in order for the dental team to function correctly. I also appreciated his positive pro-active approach to business and life." - S.Y.
"The finer points of the 10 steps were great to have in place. Also, the realization that myself and my team need to hold each other accountable. You have in every way exceeded my expectations and I look forward to working with you in the future." - M.W. DDS.
"I learned that we have to pass the baton and manage up every time we can. If we drop the baton, we lose the race. I really enjoyed this experience and can’t wait to see its effects on our office. " - C.Z.
"I learned how to communicate with not just the patients but also with my co-workers. I also learned how to take accountability for myself. Dr. Gilbert, I think that your class will really help our office. Thank you." - W.M.
"I was glad to hear your presentation with emphasis on being able to help people, not about making the money. A team is exactly that. I enjoyed the class!" - P.M.
"I learned that to be successful at anything, there have to be systems in place. Everyone has to be a team player. Most importantly, there has to be accountability. I learned many years ago that positive energy creates positive outcomes. But today, it reinforced that the whole team needs to be enthusiastic, happy, caring and creative. Dr. Gilbert was a GREAT speaker and is very funny! Good, I mean GREAT training! " - A .
"I am really excited about change. I realized that change is a good thing. Failure is away to learn. Being accountable for my job as well as a team is very exciting to me because I think we will improve as a team. Thank you for enlightening me as well as our team. " - C.W .
"Dr. Gilbert definitely exceeded our expectations. We appreciate how he made his suggestions easy for folks to understand and apply. He excels at helping us recognize how we can show our patients that we genuinely want to help them while assuring them we are qualified to do so. Thank you. " - B.F .
"Thanks for helping with my case presentation skills. The biggest change for me will be to use the word NOW and create a sense of urgency for patients to have their treatment done, so I can help them achieve wellness. " - J.F .